Security at DocsHound
At DocsHound, security is foundational to our product and operations. We understand that documentation often contains sensitive information, and we take our responsibility to protect your data seriously.
Infrastructure Security
- All data is encrypted in transit using TLS 1.2+
- All data is encrypted at rest using AES-256 encryption
- Infrastructure hosted on enterprise-grade cloud providers
- Regular security updates and patch management
- Continuous monitoring and alerting systems
- Redundant data storage across multiple locations
Data Privacy & Protection
- Data processed and stored in the United States
- No training of AI models on customer data
- Data processing agreements available upon request
- GDPR-compliant data handling practices
- Clear data deletion and retention policies
- Regular security assessments and updates
Access Control
Authentication
- Email-based authentication
- Google SSO integration available
- Automated account lockout protection
- Session management and timeout enforcement
- Optional two-factor authentication
Authorization
- Role-based access control
- Granular permission settings
- Regular access reviews
- Audit logging of key actions
Application Security
- Secure development practices
- Regular dependency updates and security patches
- Vulnerability scanning and monitoring
- API endpoint authentication required
- HTTPS-only access
- Protection against common web vulnerabilities
Operational Security
- Documented incident response procedures
- Regular backup and recovery testing
- Business continuity planning
- 24/7 infrastructure monitoring
- Security logging and alerting
- Vendor security assessment
Employee Security
- Background checks for employees
- Security awareness training
- Strict access control policies
- Secure device management
- Regular security policy reviews
Compliance
- Privacy policy available at Privacy Policy
- Terms of service available at Terms
- Data processing agreements available
- Regular compliance reviews
- Enterprise security reviews available upon request
Reporting Security Issues
If you discover a security issue, please notify us immediately:
Email: security@docshound.com
Response Time: Within 24 hours
For general security inquiries:
Email: security@docshound.com
Enterprise Security
Enterprise customers receive additional security features and support:
- Custom data retention policies
- Advanced access controls
- Dedicated security contact
- Priority incident response
- Custom security reviews
Contact our enterprise team to learn more about our advanced security offerings.